We're here to provide you with support throughout your purchase - from helping you spec the right transmission for your truck to getting your technicians the information they need to keep your transmissions operating efficiently.
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Our goal is to provide industry-leading support for our products. Our customer and sales support organization is dedicated to providing our customers and partners with the information they need.
Please note that you may experience extended wait times while we are assisting other customers. We ask for your patience.
Quick Phone Menu | ||
Sales | Follow up on existing orders | 1, 1 |
---|---|---|
Extended protection plans and lubricants | 1, 2 | |
Part identification or general parts assistance | 1, 3 | |
Automated Transmissions | Endurant | 2, 1 |
Procision | 2, 2 | |
UltraShift PLUS and SmartAdvantage | 2, 3 | |
Hybrid | 2, 4 | |
All other automated transmissions | 2, 5 | |
Mechanical Transmissions | FR, FA, and RT Series | 3 |
Clutches |
Endurant clutches | 4, 1 |
UltraShift PLUS and SmartAdvantage ECA clutches | 4, 2 | |
DM clutches | 4, 3 | |
Advantage, Solo, and Easy Pedal clutches | 4, 4 | |
Service Ranger Assistance | Purchase or renewal | 5, 1 |
Program Installation and Navigation Support | 5, 2 | |
Website and account management | 5, 3 | |
IntelliConnect Assistance | All Inquries | 5, 4 |
Heavy Duty Axles | Dana, Eaton | 6 |
All other inquiries | 7 |
Questions related to commercial vehicle products can be found in our Warranty Support area.