How can we help?

We're here to provide you with support throughout your purchase - from helping you spec the right transmission for your truck to getting your technicians the information they need to keep your transmissions operating efficiently.

Looking for your local sales, service, and aftermarket representative?

Use our lookup tool

spacer
Eaton Cummins automated transmissions can be purchased through our vehicle manufacturing partners
spacer

Our goal is to provide industry-leading support for our products. Our customer and sales support organization is dedicated to providing our customers and partners with the information they need.

Please note that you may experience extended wait times while we are assisting other customers.  We ask for your patience.

ROADRANGER HELP LINE: 1-800-826-4357

Quick Phone Menu
Sales Follow up on existing orders 1, 1
Extended protection plans and lubricants 1, 2
Part identification or general parts assistance 1, 3
Automated Transmissions Endurant 2, 1
Procision 2, 2
UltraShift PLUS and SmartAdvantage 2, 3
Hybrid 2, 4
All other automated transmissions 2, 5
Mechanical Transmissions FR, FA, and RT Series 3

Clutches
Endurant clutches 4, 1
UltraShift PLUS and SmartAdvantage ECA clutches 4, 2
DM clutches 4, 3
Advantage, Solo, and Easy Pedal clutches 4, 4
Service Ranger Assistance Purchase or renewal 5, 1
Program Installation and Navigation Support 5, 2
Website and account management 5, 3
IntelliConnect Assistance All Inquries 5, 4
Heavy Duty Axles Dana, Eaton 6
All other inquiries   7
spacer

Have questions about warranties and claims?

Questions related to commercial vehicle products can be found in our Warranty Support area.

spacer
By filling out and submitting the form, I agree that the personal data that I provide can be shared with Eaton Corporation plc in Ireland, Eaton Corporation in the United States of America, and with Eaton’s channel partners, and I agree to be contacted via phone or email by Eaton’s channel partners and/or a third-party agency that Eaton works with in order to help route and answer the questions asked in the form below. Any use of my personal data will take place in compliance with the relevant and applicable data privacy laws and the Eaton Privacy Policy.





I agree to be informed regularly about Eaton Cummins Automated Transmission Technologies products, promotions and news. I understand and agree that Eaton Cummins Automated Transmission Technologies will use my data to personalize marketing communications. Any use of my personal data will take place in compliance with the relevant and applicable data privacy laws and the  Eaton Cummins Automated Transmission Technologies Privacy Policy. I can withdraw my consent to receive marketing communications at any time by contacting Eaton.