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Eaton Cummins automated transmissions are backed by the support, solutions and expertise of the Roadranger® network.
The Roadranger call center is available to assist you with general and technical inquiries.
Contact us toll-free in the U.S.
+1-800-826-4357
In Mexico, contact us at Roadranger Mexico Help Line: 800-800-6801
Expand the sections below to view the prompts to help guide you to the appropriate group for assistance.
| Quick Phone Menu | ||
|---|---|---|
| Sales | Follow up on existing orders | 1, 1 |
| Extended protection plans and lubricants | 1, 2 | |
| Part identification or general parts assistance | 1, 3 | |
| Automated Transmissions | Endurant | 2, 1 |
| Procision | 2, 2 | |
| UltraShift PLUS and SmartAdvantage | 2, 3 | |
| Hybrid | 2, 4 | |
| All other automated transmissions | 2, 5 | |
| Mechanical Transmissions | FR, FA, and RT Series | 3 |
| Clutches |
Endurant clutches | 4, 1 |
| UltraShift PLUS and SmartAdvantage ECA clutches | 4, 2 | |
| DM clutches | 4, 3 | |
| Advantage, Solo, and Easy Pedal clutches | 4, 4 | |
| Service Ranger Assistance | Purchase or renewal | 5, 1 |
| Program Installation and Navigation Support | 5, 2 | |
| Website and account management | 5, 3 | |
| IntelliConnect Assistance | All Inquries | 5, 4 |
| Heavy Duty Axles | Dana, Eaton | 6 |
| All other inquiries | 7 | |
| Quick Phone Menu | ||
|---|---|---|
| Sales | Place an order or check availability | 1,1 |
| Follow up on existing orders | 1,2 | |
| Extended protection plans and lubricants | 1,3 | |
| Part identification or general parts assistance | 1,4 | |
| Transmissions | Endurant | 2,1 |
| Procision | 2,2 | |
| UltraShift PLUS and SmartAdvantage | 2,3 | |
| Hybrid | 2,4 | |
| Pre-2009 automated transmissions | 2,5 |
|
| Manual transmissions | 2,6 | |
| Clutches | Endurant clutches | 3,1 |
| UltraShift PLUS and SmartAdvantage ECA clutches | 3,2 | |
| DM clutches | 3,3 | |
| Advantage, Solo, and Easy Pedal clutches | 3,4 | |
| ServiceRanger Assistance | Purchase or Renewal | 4,1 |
| Program Installation and Navigation Support | 4,2 | |
| Website and account management | 4,3 | |
| PTO Support | Technical and sales inquiries | 5,1 |
| Warranty inquiries | 5,2 | |
| Heavy Duty Axles | Dana, Eaton HD axles | 6,1 |
| Eaton HD No-Spin differentials | 6,2 | |
| All other inquiries | 7 | |
Should you choose to contact us by email, our Roadranger call center is here to help.
