TAIB-1006: MTM Solenoid Fault Codes and Vehicle Air System Contamination

This form and process are designed to offer a virtual customer support experience and eliminate time spent on the phone.

Note: This form only applies to inquiries associated with the information above. For all other inquiries go to Eaton Cummins How can we help?

First Name*

Last Name*

Email Address*

Country*

Dealer Code*

Repair Order Number*

VIN*

In-service Date*

Odometer/Mileage, Current*

Transmission Serial Number*

MTM Serial Number

Vocation*

Dealer Name

Fleet Name

Owner Name

Truck Make

Engine Make

Country of Purchase*

Issue Description (Customer complaint)*

Service Activity Report (SAR) – created and sent to Eaton*

By submitting this form, I agree that the personal data that I provide can be shared with Eaton, channel partners and third-party providers working on behalf of Eaton in accordance with the Eaton Privacy Policy and in compliance with applicable data privacy laws.

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I agree to be informed regularly about Eaton products, promotions and news. I understand and agree that Eaton will use my data, including behavioral data such as web page views and video engagement, to personalize marketing communications. I understand that I can withdraw my consent to receive marketing communications at any time.

Note: A current Service Activity Report using the latest version of ServiceRanger 4 (4.12 or greater) is required, otherwise this process does not apply.

Warranty Coverage: Standard warranty per Model and Vocation as published in the Eaton Cummins Automated Transmission Technologies Warranty Manual ECWY3000.

For warranty claim status refer to Warranty Claim Status Quick Reference WYIB-0001.

Eaton Cummins Automated Transmission Technologies is a 50/50 joint venture between Eaton and Cummins. We produce and market industry-leading automated transmissions for commercial vehicles.

TAIB-1006: MTM Solenoid Fault Codes and Vehicle Air System Contamination

This form and process are designed to offer a virtual customer support experience and eliminate time spent on the phone.

Subscribe to updates

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