Customer and supplier support information

Peace of Mind

Eaton Cummins automated transmissions are backed by the support, solutions and expertise of the Roadranger® network.

The Roadranger call center is available to assist you with general and technical inquiries.

Contact us toll-free in the U.S.
+1-800-826-4357

In Mexico, contact us at Roadranger Mexico Help Line: 800-800-6801

Expand the sections below to view the prompts to help guide you to the appropriate group for assistance.

Roadranger U.S. Help Line: 1-800-826-4357

Quick Phone Menu
Sales Follow up on existing orders 1, 1
Extended protection plans and lubricants 1, 2
Part identification or general parts assistance 1, 3
Automated Transmissions Endurant 2, 1
Procision 2, 2
UltraShift PLUS and SmartAdvantage 2, 3
Hybrid 2, 4
All other automated transmissions 2, 5
Mechanical Transmissions FR, FA, and RT Series 3

Clutches
Endurant clutches 4, 1
UltraShift PLUS and SmartAdvantage ECA clutches 4, 2
DM clutches 4, 3
Advantage, Solo, and Easy Pedal clutches 4, 4
Service Ranger Assistance Purchase or renewal 5, 1
Program Installation and Navigation Support 5, 2
Website and account management 5, 3
IntelliConnect Assistance All Inquries 5, 4
Heavy Duty Axles Dana, Eaton 6
All other inquiries   7
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Roadranger Mexico Help Line: 800-800-6801

Quick Phone Menu
Sales Place an order or check availability 1,1
Follow up on existing orders 1,2
Extended protection plans and lubricants 1,3
Part identification or general parts assistance 1,4
Transmissions Endurant  2,1
Procision 2,2
UltraShift PLUS and SmartAdvantage 2,3
Hybrid 2,4
Pre-2009 automated transmissions 2,5
Manual transmissions 2,6
Clutches Endurant clutches 3,1
UltraShift PLUS and SmartAdvantage ECA clutches 3,2
DM clutches 3,3
Advantage, Solo, and Easy Pedal clutches 3,4
ServiceRanger Assistance Purchase or Renewal 4,1
Program Installation and Navigation Support 4,2
Website and account management 4,3
PTO Support Technical and sales inquiries 5,1
Warranty inquiries 5,2
Heavy Duty Axles Dana, Eaton HD axles 6,1
Eaton HD No-Spin differentials 6,2
All other inquiries   7
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